FAQ

What is return/exchange policy?

Please submit request to team@shemaapparel.com - simply return it/them within 14 days from the date of purchase, in new condition it with tags still attached. We will happily exchange or give you a full refund.

Allow up to 10 business days for returned funds.

Shipping costs are non-refundable.

 

Why does it say up to 50% is going to be donated to help end human trafficking?

This is our first production run... we don't know what is going to happen.  Our goal is to sustainably donate up to 50%. We can guarantee that 10% of this initial pre-sales launch will be donated to organizations that have profound impact in fighting trafficking and engaging in rescue. If you purchase all our stock, then we will donate 50%. So, it's really up to you. 

 

It says you are going to plant trees, why haven't you yet?

As a team, we wanted to lower our carbon footprint. We recognize with shipping, travel, and other ouputs, this is an area that we can offset through tree planting!  We want to give back to the environment.  We work remotely, rarely use paper at our remote offices and we make sure we turn the lights off the rooms we leave (our mom's taught us that...thanks, mom).

By using a carbon calculator, we will estimate our output and then offset this by  planting trees with One TreePlanted. 

 

What is your size guide? 

WOMEN S M L XL
Bust 34-35 36-37 1/2 38 1/2 -40 41-43
MEN S M L XL
Chest 35-37 38-40 41-43 44-46

 

Did you really test these clothes on koalas? 

No....it wouldn't have fit them.

 

Why is the above question about koalas? 

There might be statement on our garments somewhere about Koalas...but you will have to seek and find it. 

 

Find out more about the clothes.

 

Find out more about who we are.